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Introduction

Virtual Assistants are capable of holding conversations with digital users in real time, 24/7.

The underlying technology is based on a sophisticated word and phrase pattern recognition system that matches pre-programmed responses in the Virtual Assistant’s knowledge base with questions typed in by users.

For users it means the sensation of communicating with a 'real' person able not only to answer their questions, but also to understand the context of those questions and even hold entire conversations - a feature that makes our solution unique.

No-one does it better. In fact, no one does it all...

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